Utility Partners of America (UPA) has been a leading provider of large-scale meter installation services since 1997. UPA has more than 700 full-time employees serving utilities in nearly 20 service territories located throughout the United States. UPA’s operational headquarters is located in Greenville, South Carolina and maintains satellite offices in Southern California and New Jersey and in each of the service territories UPA serves. UPA’s utility focused customer call center is located in Greenville, South Carolina and is staffed with more than 100 customer service representatives. UPA’s Work Order Management System, titled Deployment Automation System (DAS), is used to support both small and large installation projects, including the largest active Automated Metering deployment in the country which consists of more than 6,000,000 installation work orders.
UPA has successfully supported more than 175 utility customers and facilitated the completion of more than 15 million installation work orders since its inception. UPA prides itself on excellence in operations, safe work practices, quality control, customer service and productivity to ensure projects are completed safely, on time, in accordance with the scope of work and in a way that maximizes customer satisfaction.