Customer Service- Pasco Branch

  • HD Fowler Company
  • H.D. Fowler Company, Dietrich Road, Pasco, WA, USA
  • Mar 05, 2018
Full time Customer Service/Call Center

Job Description

HD Fowler Company is looking for full-time Customer Service employee.

The Customer Service position is a critical part of our operations at HD Fowler Company.  You will be responsible for delivering exceptional customer service to both our internal and external customers.

HD Fowler is a family company that has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest region. We have a company culture that values and encourages your initiative, excellent customer service and willingness to learn. At HD Fowler, we love to grow and promote our most valuable resource, our people, from within.

Who we are looking for:
• Passionate about delivering prompt and courteous customer service.
• Problem solver with a creative approach to finding solutions.
• Competitive, self-starter who is both ambitious and works well in a team environment.
• Highly organized with and an eye for detail.
• Mechanically inclined and curious to learn product and material applications through provided training.
• Ability to utilize and comply with procedural tools and organizational standards.

What you will do:
• Estimate, quote, and manage customer timelines and projects in a fast-paced, exciting work environment, executed under tight deadlines.
• Facilitate customer requests via phone, email and in person in a friendly, quick and accurate manner.
• Proactively collaborate with co-workers and sales team to provide great customer service and seek additional opportunities for sales.
• Get to know and interact positively with customers.
• Actively engage with HD Fowler team

What’s in it for you:
• Primarily Monday thru Friday
• Competitive Medical, Dental & Vision
• 401(k) Traditional & Roth with company match
• Profit Sharing/Bonus incentives
• Career advancement and training opportunities
• Paid Time Off
• Gym membership reimbursement

HD Fowler is a Drug free workplace.  All offers of employment are contingent based on passing a pre-employment drug screen.

HD Fowler is an Equal Opportunity Employer

Salary Negotiable DOE

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No parties should contact us with or about unsolicited services or offers.