Supervisor, Carrier Services

  • Ocean Network Express
  • Atlanta, GA, USA
  • Jul 30, 2018
Full time Management/Executive Transportation

Job Description

Responsible for the oversight of multiple store door trucking partners within a geographic scope. Coordinates with the procurement team to ensure cargo moves via designated vendors and via most efficient routings. Works cross-functionally and with external groups to ensure cargo moves via designated vendors and efficient routings. Develops and maintains good working relationships with key motor carrier partners. Reviews and monitors service failures with motor carriers to eliminate future occurrences and to ensure correction action is taken. Proactively communicates cross-functionally to eliminate controllable service exceptions and accessorial costs. Identifies opportunities for appointment adjustments and coordinates cross-functionally to maximize carrier utilization and on-time service.

Additional Responsibilities:

Possesses technical expertise with governmental regulatory rules and procedures for overweight, out-of-gauge and hazardous cargo. Possesses a proven track record in meeting departmental performance metrics. Experience overseeing expenditures exceeding $50,000,000 annually, is a plus.

Core Required Skills and Competencies:

  • Ability to collaborate effectively 
  • Ability to multi-task and prioritize 
  • Acts with initiative and passion for success 
  • Responsive, dependable and follows through 
  • Team Player 
  • Ability to evaluate data, analyze, and problem solve


Function Specific Required Skills and Competencies:

  • Attention to detail and accuracy 
  • Inland logistics, intermodal and port operations knowledge 
  • Proficiency in Microsoft Office Excel including formulas and macros 
  • Prior transportation equipment experienced required 
  • Strong service orientation 
  • Strong troubleshooting skills