Coordinator of Student & Career Services

  • LaSalle Computer Learning Center
  • Orlando/Kissimmee
  • Aug 03, 2018
Full time Computer/Tech/Internet

Job Description

Summary: The Coordinator of Student & Career Services will be responsible for understanding the course curriculum and working with students to develop academic advising plans and identify additional layers of support services to assist our students. Utilizes experience and knowledge to provide effective guidance and direction with the primary objective of student success. Assists the Executive Director and other staff by generating reports that will allow for a better understanding of the student population. This position will also be responsible for classroom setup and instructor communication. 

Essential duties and responsibilities: 

  • Plan and implement effective programs and services that assist students to start, re-enter continue, and complete their continuing education/diploma programs.
  • Provides orientation for new class starting so students are aware of the resources that are available to them.
  • Assist in the preparation of class materials, exams and classroom set up
  • Schedule proctors and exams for students
  • Responsible for CampusVue student records maintenance
  • Provides support for the Microsoft Student Software Store as well as technical support for downloading software
  • Provide Career Fair and Networking information to students
  • Creates a monthly calendar for students of campus events
  • Works to place students in the field for which they are trained by networking with recruiters in the local metro area
  • Develops and sends out an employment newsletter and job postings to current and previous students
  • Conducts market outreach, job and internship development
  • Develops and maintains employer and community contacts
  • Provides and arranges career development opportunities for students on an on-going basis
  • Actively participates in on-campus events, programs, and promotions
  • Partners with Executive Director and other career services staff to achieve required placement statistics
  • Manages and updates job bank database
  • Proactive follow-up and tracking of all graduates
  • Meet with students to critique and review their resume
  • Receive and send student resumes for review to professional resume coach
  • Provide Access keys for certain classes to go along with their textbooks
  • Meet a new recruiter every week to provide opportunities for students
  • Keep track of what students are passing/Failing Certification exams
  • Update students groups in ACT and other software.
  • Call prospects and set appointments for a meeting to discuss programs
  • Work with Career Source/Workforce counselors regarding students 2nd vouchers
  • Send certificates to workforce counselors so they can update their student's file
  • Work with Admissions staff and current students on their class schedules
  • Network at local & regional networking events to look for job opportunities with new companies for students
  • Take prospect calls and forward information to Admissions Representatives
  • Recruit students at events and other networking events
  • Add new students to Student Software Store
  • Troubleshoot IT issues on student hard drives
  • Coordinate corporate catering orders
  • Enter attendance from courses
  • Grant/deny extension requests
  • Create How To’s/SOP’s (Standard Operating Procedures) for new or existing LaSalle policies
  • Coordinate monthly student appreciation days and co-curricular activities, ensuring they’re both relevant and well attended by the student population.
  • Coordinate Field trips and Educational Speakers for students in Tampa/Kissimmee/Orlando Campus as well as travel to other campus locations to partner with the staff there when needed
  • Conduct phone calls, emails, face to face meetings, and follow-ups with students that are not attending class
  • Provide Career Services workshops to educate students and help prepare them for the workforce with updates on all lab drives in classrooms
  • Assist Admissions Representatives with prospective students and processing enrollments when needed

Education/Experience:

  • At least 3 years of experience in customer service required; previous experience in an educational environment preferred.
  • Associate degree preferred

Qualifications/Competencies:

  • Excellent communication skills both verbal and written
  • Interest in Continuing Education/Information Technology fields
  • Ability to work under minimal supervision
  • Strong analytical skills and ability to prioritize activities
  • Ability to work effectively with multiple databases and student platforms
  • Ability to establish and maintain excellent customer relationships and rapport
  • Proficient in computer skills, including use of Microsoft Office software. 
  • Ability to work assigned/flexible hours, necessary to complete the job on a weekly basis

Language Skills:

  • Effective verbal, presentation and listening communications skills

  • Effective written communications skillsAbility to work assigned/flexible hours, necessary to complete the job on a weekly basis

Physical Demands:

  • Must be able to lift, carry, push, or pull up to 20 pounds 10% or less of the workday
  • Must be able to stoop, kneel, crouch, or crawl throughout the day.
  • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
  • Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday
  • Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday

Work Environment:

Work is performed mainly indoors in a climate controlled environment.  Occasional activities will require an outside environment that may have a moderate to the loud noise level. May have to manage a number of tasks at one time and may be interrupted frequently to meet the needs and requests of staff members and students.