Carpet Cleaning Technician

  • Zerorez of DC Metro
  • Sterling, VA, USA
  • Mar 08, 2019
Full time Other/General/Entry-Level

Job Description

Zerorez of DC Metro, a carpet cleaning company with a reputation for superior technology and outstanding customer service, has an opening for an energetic, responsible person to help provide service to our customers. Zerorez provides all training (paid), equipment, and support to insure the success of our technicians.

Overview:
Technicians are responsible for performing services, educating customers about additional services, and delivering exemplary customer care in everything they do. Technicians are expected to be problem solvers and make decisions throughout their day that positively affect their customers, their team members and the company. This is a great opportunity for you if you want to be your own boss, grow personally and professionally in a small business atmosphere and make a great income.

Responsibilities include:

  • Customer service - caring for Zerorez customers in a way that meets their needs and creates Raving Fans
  • Driving service vehicles, operating carpet cleaning equipment, and properly caring for and storing vehicles and equipment
  • Maintaining acceptable job averages, add-on %, and Listen360 net promoter scores
  • Maintaining a positive attitude that contributes to constantly improving the company culture

Candidate Requirements:

  • Ability to speak, read and write in English
  • Professional appearance and work ethic
  • Authorized to work in the USA and 18 years of age or older
  • Outgoing personality
  • Excellent communication and customer service skills
  • Able and willing to sell
  • Proven track record of completing assigned job duties and following procedures in an unsupervised work environment
  • Must care about the quality of his/her work and be focused on meeting and exceeding the expectations of our customers
  • Able to pass pre-employment testing such as background check and drug testing. Must be bondable.
  • Must possess a valid driver's license with a clean record that is acceptable to our insurer.
  • Able and willing to do physical labor, including the ability to lift up to 60 pounds
  • Available to work 40+ hour work weeks, including Saturdays
  • Must be reliable
  • Learns quickly and easily - be teachable and open to the processes and systems that Zerorez uses

Full-time and Part-time positions available.

Salary: $40,000.00 to $65,000.00 /year