Property Preservation Specialist I & II

  • LoanCare
  • Moon Township, PA, USA
  • Jun 25, 2019
Full time Construction/Real Estate/Facilities Customer Service/Call Center

Job Description

Are you ready to take your career to the next level?  LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a ­­Property Preservation Specialist I. The ideal candidate will enjoy working with clients, both internal and external, be detail oriented, and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.



 In this role, you will…


  • Protect and preserve vacant properties across the United States
  • Review monthly inspection photos of properties that have gone delinquent or have been foreclosed
  • Schedule preservation on vacant properties that range from general yard maintenance to full rehabs
  • Communicate with municipalities to problem solve a variety of issues (violations, neighbor complaints)
  • Work closely with our vendors to ensure preservation has been done on time and the cost is within industry standards



 You possess …


  • Strong organizational skills
  • Ability to work well with others
  • Management and oversight of vendors
  • Basic construction knowledge is a plus
  • Knowledge of HUD and or experience with investor guidelines
  • Communication
  • Ability to work in a fast pace environment



 About us … 

 LoanCare, a ServiceLink company, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.




  • Process vendor invoices through New Invoice
  • Order and manage property preservation needs on properties serviced by LoanCare
  • Order bids for property preservation and securing as needed
  • Monitor vacant property, damaged property and "lot only" reports from field service company
  • Work with HUD contractors and attorneys to achieve HUD conveyance Condition so HUD claims can be filed
  • File and monitor HUD extensions through conveyance condition process and in the case of foreclosure delay if requested
  • On assigned files: opening, updating and closing REO workstation
  • Manage the Eviction Process on true REO matters and FHA loans
  • Coordinate and refer loans for REO disposal to vendor and ensure that vendor follows required procedures
  • Process incoming settlement funds from REO closings
  • Prepare and maintain reports to management regarding status of all REO, Inspections and Property Preservation
  • All other duties as assigned



  • Minimum of 1 year work experience in the legal field or default mortgage servicing
  • Working knowledge of accepted business practices in the mortgage industry and or strong understanding of conveyance claims process and property preservation
  • Good analytical, written and verbal communication skills
  • LPS-MSP (Mortgage Servicing Platform) experience preferable, but not necessary
  • Knowledge of Microsoft office: Excel and Word
  • High School diploma or GED



 Working conditions are normal for an office environment. Must have the ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Some travel may be required.


Overtime – Required as necessary

 Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

 Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

 English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

 Speaking — Talking to others to convey information effectively.

 Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

 Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

 Instructing — Teaching others how to do something.

 Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

 Time Management — Managing one's own time and the time of others.

 Writing — Communicating effectively in writing as appropriate for the needs of the audience.

 Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

 Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

 Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

 Written Comprehension — The ability to read and understand information and ideas presented in writing.

 Inductive  Reasoning  —  The  ability  to combine  pieces  of  information  to form  general  rules  or  conclusions  (includes  finding  a relationship among seemingly unrelated events).

 Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

 Near Vision — The ability to see details at close range (within a few feet of the observer).

 Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

 Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

 Speech Recognition — The ability to identify and understand the speech of another person.

 Speech Clarity — The ability to speak clearly so others can understand you.



Sitting up to 95% of time

Walking up to 5% of time

Occasional standing, stooping, kneeling, crouching and reaching



LoanCare is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law.