Default/REO Title Curative Specialist III

  • LoanCare
  • Moon Township, PA, USA
  • Jun 25, 2019
Full time Accounting/Finance/Banking Construction/Real Estate/Facilities Customer Service/Call Center

Job Description


Are you highly motivated default mortgage professional ready to dig in and help drive operational excellence?  LoanCare, one of the leading national providers of full service subservicing and interim subservicing in the mortgage industry, seeks an individual with a knowledge and experience in Default Title Curative work. The ideal candidate will be an energetic and knowledgeable professional with the desire and drive to exceed existing performance standards. If you possess passion and confidence in your ability to be able to develop and maintain successful process improvements in this area, now is the time to join our team and become a part of something big.



 In this role, you will…


  • Manage a portfolio of open title issues that require resolution
  • Update clients regularly via email and internal servicing systems
  • Discuss judgments and liens with the right parties
  • Review preliminary title reports to determine if any irregularities exist
  • Determine solutions and work to facilitate
  • Understand and anticipate trends enabling the default business lines to be proactive
  • Develop new and enhance existing controls that can be monitored daily
  • Ensure the meeting of key performance indicators to consistently exceed consumer and client expectations




 You possess …


  • A penchant for excellence. You will use your experience to drive results and create sustainability of the same. You will never settle for a lesser standard.
  • Knowledge in Default/REO Title Curative work.
  • The ability to communicate with all levels effectively.
  • Demonstrated ability to work with cross-functional teams.
  • Proven problem solving capabilities.




 About us …

 LoanCare, a ServiceLink company, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1 million loans in 50 states.  LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.


 LoanCare is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law.




  • Daily monitoring of pipeline of loans identified with title issues
  • Communicate with Foreclosure Attorneys and Title Companies daily to facilitate resolution
  • Daily updating of internal systems
  • Routine research on root cause for title issues
  • Monitor for trends and assist in the creation of solutions to identify loans that may have potential issues
  • Routine communication with internal departments and clients
  • Ability to analyze operational gaps in order to create, implement and maintain controls
  • Impeccable time management and multi-tasking skills
  • Other duties as assigned





  • High School diploma or equivalent
  • 2+ years of experience in Default/REO Title Curative work
  • Practical office experience
  • Knowledge of Default and REO
  • Analytical ability sufficient to be able to identify problems
  • Proficient in the Microsoft software products
  • Ability to work independently with minimal direction and to meet deadlines
  • Ability to work collaboratively with peers, company managers, and customers in a team environment to attain common goals
  • Ability to communicate effectively both in writing and orally, in person and by telephone, with all levels of the organization
  • Proficient in the use of Black Knight products including but not limited to MSP and LoanSphere




 Working conditions are normal for an office environment. Must have the ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Some travel may be required.



 Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents

 English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking — Talking to others to convey information effectively.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing — Teaching others how to do something.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management — Managing one's own time and the time of others.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

 Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

 Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

 Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

 Written Comprehension — The ability to read and understand information and ideas presented in writing.

 Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

 Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

 Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

 Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

 Speech Recognition — The ability to identify and understand the speech of another person.

 Speech Clarity — The ability to speak clearly so others can understand you.



 Sitting up to 95% of time

 Walking up to 5% of time

 Occasional standing, stooping, kneeling, crouching and reaching



LoanCare is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law.