Sr. Billing and Collections Specialist

  • Quick Med
  • Pleasant Hills, PA, USA
  • Oct 08, 2018
Full time Accounting/Finance/Banking

Job Description

Medical Transportation Billing Company seeking to fill a full-time Senior Client Billing and Collections Specialist. Quick Med Claims provides a comprehensive benefit package including: medical, dental, vision, 401K, disability, company-paid life insurance and voluntary life insurance options. Holidays and paid time off are also provided.

Job Purpose/Summary

This position reports to the Chief Financial Officer. The Senior Client Billing and Collections Specialist is tasked primarily with the effective billing and collection of client accounts, initiating proactive measures that result in account or open balance resolution and providing feedback and support to the operations, sales, and accounting departments. This role is focused on monthly billing and daily collection activities, and must understand the activities and other key drivers of client success. The Senior Client Billing and Collections Specialist will also be involved with sales tax research and filings, work-paper preparation for the annual budget and audit, other accounting duties and analysis, and interacting with several other functional areas within the company.

Knowledge, Skills, Abilities

  • Computer skills, including proficiency with MS Office, particularly Excel, and various financial systems;

  • Experience researching account discrepancies;

  • Analytical and problem-solving skills;

  • Strong organizational and time management skills required;

  • Ability to handle multiple tasks and quickly adapt to changing priorities;

  • Basic knowledge of financial accounting principles and standards of practices;

  • Ability to work in a fast-paced environment;

  • Knowledge of general ledger and account coding;

  • Financial analysis including G/L and budget reporting, and month-end close;

  • Attention to detail, accuracy, organization, and data-entry skills;

  • Excellent communication skills (both written and verbal);

  • Ability to interpret and apply laws, rules, and regulations impacting finances and operations;

  • Operation of standard office equipment;

  • Preparing reports; and

  • Must be a team player.

Essential Duties & Responsibilities

  • Generates and distributes monthly billings to all clients;

  • Reviews and analyzes client accounts to ensure outstanding balances are in compliance with terms;

  • Makes collections calls and sends emails to clients to ensure timely payments;

  • Posts cash received to client accounts within Quick Med Claims’ accounting system;

  • Works with CFO to ensure compliance with sales tax requirements and manages the regular filings;

  • Builds and maintains relationships with external and internal (Sales, Operations, etc.) customers;

  • Investigates, documents, communicates, reports, and resolves issues impacting prompt payment of invoices and/or disputed items;

  • Contributes and participates in meetings with management and/or customers to advise and make recommendations on risk mitigation and/or other issues impacting the timely collection of receivables;

  • Performs period close activities, which includes managing the monthly closing of billings and receivables;

  • Develops metrics surrounding billing and collection activity to assist management with periodic reporting;

  • Provides support and guidance to other members of the finance team, as well as other employees outside the Finance department; and

  • Participates in and contributes to special projects as required by management.

Other Responsibilities

  • Performs other related duties as assigned.


  • Associates degree in business or related field preferred; however equivalent combination of education and experience sufficient to successfully perform essential duties will be considered.


  • Four (4) or more years of billing and collections experience; business to business preferred.