Job Title: IT Support Technician
Reports to: IT Support Supervisor
Location: 8211 Cypress Plaza Drive, Jacksonville, FLÂ 32256
Business Unit: City Facilities Management (FL) LLC
Employment type: Full Time
The IT Support Technician is responsible for providing support for all propriety mobile applications and portals, as well as all aspects of desktop, phone and support.
EDUCATION AND QUALIFICATIONS
Education: High School Diploma
Experience: This position requires experience with desktop systems and communications devices using current technologies .
Windows 10 - Office 2016 Support - Office 365 Administration â€“ iPad and iPhone Support - Excellent Troubleshooting Skills â€“ Strong Customer Service Skills â€“ Outstanding Communications Skills
Normal working hours are 8am to 5pm Monday through Friday. This role requires occasional work hours. Participation in on call rotation is required.