Call Center Recovery Agent

  • ERC
  • Jacksonville, FL and Orange Park, Fl
  • Nov 03, 2017
Full time Customer Service/Call Center

Job Description

We Create Opportunity

ERC is a growing full service, end-to-end provider for every aspect of the customer life-cycle servicing clients nationwide with nearly 3,000 employees across 8 locations and 3 divisions. Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow. Join us and you will too. We'll provide you with the tools, training and a team who will guide you and help you grow. And along the way you'll work with smart, fun people while receiving a great benefits package and earn some serious perks.

  • Up to $13/hour with monthly bonus potential for production and call compliance
  • Uncapped referral bonus potential
  • Employee perk discounts that include local restaurants, gym memberships, event tickets, and more.
  • Opportunities to gain valuable professional skills through on-going training
  • Career growth opportunities
  • Fun, innovative culture that will challenge you and support your growth
  • Benefits offered after 60 days to include: Health, Dental, Vision, and IRA options
  • Paid Holidays after 90 days
  • Paid Time-Off after 6 months
  • Paid Training
  • Body-Mind-Life Wellness Program
  • Weekly Employee Engagement Activities
  • Monthly Non-Profit Awareness
  • ERC Cares Program

Minimum Qualifications:

  • Effective communication, negotiation, and problem solving skills
  • Ability to multi-task in a production driven environment
  • Call Center, Debt Collection or Customer Service experience a plus
  • Must be comfortable navigating between multiple computer screens and systems